My eSIM data plan is not working. What should I do?

If your eSIM data plan isn't functioning properly, try these troubleshooting steps:

1. Check Device Compatibility:
   Ensure your device supports eSIM functionality. Refer to the manufacturer's website or user manual for confirmation.

2. Verify Activation:
   Confirm that your eSIM is activated correctly in your device settings. Follow the activation instructions for your specific device model.

3. Restart Your Device:
   Sometimes, a simple restart can fix network connection issues. Power off your device, wait a few seconds, and turn it back on.

4. Update Your Software:
   Ensure your device software is up-to-date. Check for updates in your settings and install any available updates to avoid compatibility issues.

5. Check Network Settings:

   • Confirm that cellular data is enabled.

   • Ensure you’ve selected the correct eSIM profile for data usage.

6. Contact Support:
   If the problem persists, reach out to our customer support for assistance. Visit https://esimcard.biz/contact-us.html for troubleshooting tailored to your situation.

These steps should help resolve most eSIM issues and get you connected quickly.