Why are financial apps not working after activating my eSIM?

Created by Support Team, Modified on Tue, 27 May at 5:24 PM by Support Team

Financial apps, especially third-party money transfer apps, may be temporarily restricted due to network issues, app maintenance, or security checks. In some cases, the restriction might be imposed by your mobile carrier or local regulations.

Typically, the issue should be resolved within 24 hours, and you should be able to access and use the app again after this period.

What you can do:

  • Wait for up to 24 hours and check the app periodically to see if it starts working.

  • Ensure your device has a stable internet connection.

  • If the problem persists after 24 hours, consider reaching out to the customer support of your financial app or bank for further assistance.

Don't worry, this is often a temporary situation that resolves shortly.

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